EBKA Refund and Returns Policy


Payment will be taken on pick up or with a credit card online. Any products not collected within 2 weeks will be returned to stock and a full refund issued.

Gift Vouchers

All gift voucher codes are stored electronically and expire 1 years after the date of purchase/issue, we will not refund any remaining balance and we will invalidate the card.

Collection Only

All our products are collection only -we do not deliver.


Prices include VAT where applicable. We reserve the right to revise any prices in the event of unforeseen circumstances or a change in the VAT rate.

Faulty Goods

Please email shop@epsombeekeepers.co.uk

Product Images

Product Images are as a visual guide and representation only, please refer to the full product description for further details. If you would like to use any of our images for your own use you must gain permission to do so.

Right to Cancel

Please email shop@epsombeekeepers.co.uk if you wish to cancel your order.

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